Terms of Service

Last updated: December 2024

Welcome to NOON Gifts. These Terms of Service ("Terms") govern your use of our website and services when you buy flowers, electronics, sweets, gifts, and other products from our online store. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using the NOON Gifts website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use of Our Website

Permitted Use

You may use our website to:

• Browse and purchase gifts, including iPhone accessories, Apple Watch, flowers, sweets, and birthday presents
• Create and manage your account
• Access customer support
• Read our blog and informational content

Prohibited Use

You may not use our website to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Use automated systems to scrape or harvest data
• Impersonate another person or entity

3. Account Registration

To purchase products or access certain features, you may need to create an account. You agree to:

• Provide accurate and complete information
• Keep your account information updated
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Products and Pricing

Product Information

We strive to provide accurate descriptions and images of our gifts, but we cannot guarantee that all information is completely accurate or current. Product availability is subject to change without notice.

Pricing

All prices are displayed in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed at the time of purchase.

5. Orders and Payment

Order Acceptance

Your order constitutes an offer to purchase products. We reserve the right to accept or decline any order for any reason. Order confirmation does not guarantee product availability.

Payment Methods

We accept the following payment methods:

• Major credit and debit cards (Visa, Mastercard, American Express)
• PayPal
• Apple Pay
• Google Pay

Payment Processing

Payment is processed at the time of order placement. We use secure payment processing partners to protect your financial information.

6. Delivery and Shipping

Delivery Areas

We currently deliver within the United Kingdom only. Same-day delivery is available in London, with next-day delivery available across the UK for orders placed before 2 PM.

Delivery Charges

Delivery charges vary based on location and delivery speed. Free shipping is available on orders over £50.

Delivery Times

Delivery times are estimates and may vary due to factors beyond our control. We are not liable for delays caused by weather, traffic, or other circumstances.

7. Returns and Refunds

Return Policy

We offer a 30-day return policy for most items in original condition. Fresh flowers and perishable items have a 7-day return window. Custom or personalized items may not be returnable.

Return Process

To initiate a return:

• Contact our customer service team
• Provide your order number and reason for return
• Follow the provided return instructions
• Package items securely in original packaging

Refunds

Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned items.

8. Intellectual Property

All content on our website, including text, images, logos, and designs, is protected by copyright and other intellectual property laws. You may not use our content without written permission.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Disclaimers and Limitations

Warranty Disclaimer

Our products are provided "as is" without warranties of any kind, except as required by law. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damages arising from your use of our services.

11. Indemnification

You agree to indemnify and hold harmless NOON Gifts from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: [email protected]
• Phone: +44 20 7123 4567
• Address: NOON Gifts, 123 Gift Street, London, UK SW1A 1AA

For customer service inquiries, please visit our Contact page or check our FAQ section. Ready to shop? Browse our collection of premium gifts.