Privacy Policy
Last updated: December 2024
At NOON Gifts, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase gifts from our collection.
1. Information We Collect
Personal Information
When you buy flowers, electronics, sweets, or any gifts from our store, we may collect:
- Name and contact information (email, phone, address)
- Payment information (processed securely through our payment partners)
- Delivery addresses for gift recipients
- Account preferences and purchase history
- Communication preferences for marketing
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website information
- Device and operating system details
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders for gifts, including iPhone accessories, Apple Watch, birthday presents, and more
- Provide customer support and respond to inquiries
- Send order confirmations and delivery updates
- Improve our website and product offerings
- Send marketing communications (with your consent)
- Prevent fraud and ensure website security
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Delivery companies, payment processors, and technology partners
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition
4. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and fulfill orders
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services
Typically, we retain customer data for 7 years after the last purchase, in accordance with UK tax and accounting requirements.
5. Your Rights
Under UK data protection law, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to processing for marketing purposes
- Withdraw Consent: Opt out of marketing communications
6. Cookies and Tracking
We use cookies to enhance your browsing experience and provide personalized content. For detailed information about our cookie usage, please see our Cookie Policy.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure payment processing
- Regular security assessments
- Access controls and staff training
- Data backup and recovery procedures
8. International Transfers
Your personal information may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your data in accordance with UK data protection standards.
9. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16 without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: [email protected]
- Phone: +44 20 7123 4567
- Address: NOON Gifts, 123 Gift Street, London, UK SW1A 1AA
For more information about data protection rights, you can also contact the Information Commissioner's Office (ICO) at ico.org.uk.
Continue shopping for premium gifts or visit our FAQ page for more information about our services.